Certified Records Management is a member of the 2-20 family of companies providing Smart Storage Solutions® throughout Florida.

2-20 Family of Companies CRM

Certified Records Management (CRM) is the leading provider of Document and Information Management Services throughout the entire State of Florida. CRM’s facilities, services, procedures, software and leading edge technology guarantee that clients receive superior service at competitive rates. In many cases, CRM’s proven systems and dedicated professionals have reduced the costs associated with managing, storing and retrieving records by as much as 50%.

Started in 1999 by Frank G. Cisneros and Paul J. Sierra, CRM has developed an infrastructure that has been designed to satisfy best practices, yet is easy to implement and use. CRM has taken all of the uncertainty out of the Records Management process.

CRM has designed a program of services, Smart Storage Solutions® to provide total document life cycle management, from creation through destruction. CRM can also assist in designing a program that is compliant with Federal, State and Local Statutes, including HIPAA, Sarbanes-Oxley, and other recent laws.

Investigating CRM’s service offerings is easy. Contact us and CRM will perform a no-cost analysis of your current system, and offer suggestions on how CRM can improve service and reduce costs.

The 2-20 Family of Companies provides a new standard in the information management industry. Benefits include best in class providers, a national presence, services delivered by locally operated companies dedicated to knowing your organization and serving your individual needs.

The Certified Records Management Team

Patrick McKillop

Executive Vice President, Sales

Patrick McKillop has been in the Information Management Industry for over thirty years. Patrick began his RIM career as an owner of a RIM company which he sold to national company. Patrick has worked in Executive Sales Positions and has been integrally involved not only in sales, but also in mergers and acquisitions for various RIM companies. Most recently, Patrick was Vice President of National Sales for a National RIM company and was instrumental in the growth of document storage, data protection, imaging services and certified document destruction. Patrick is responsible for managing all sales and marketing teams, implementing 2-20’s national and local sales strategy, and expanding its client base and service.

Paul Martin

Regional Vice President, Operations Eastern Division

Paul Martin has over 16 years of experience in the Records Management Industry. He is responsible for managing the day-to-day operations of CRM and InfoStore Records Management’s facilities, vault services, and courier services while ensuring all service orders and requests are completed in accordance with client procedures. He has successfully planned and completed numerous client transitions including the transition of 300,000 cubic feet of records from CRM’s original location to our new state of the art facility without interruption of client services.

Certified Records Management

Phone: 888-723-3345
Fax: 813-247-5644

4745 Oak Fair Blvd.
Tampa, FL 33610